
Manav Pandey
Senior Machine Learning Engineer - Agentic AI
Professional Focus
Architecting enterprise multi-agent AI frameworks serving thousands of users
Fine-tuning and optimizing large language models for production deployment
Leading AI safety research and discovering critical vulnerabilities in foundation models
Building scalable ML systems with comprehensive monitoring and security protocols
Programming Languages
Employment Authorization
US Citizen
About Me
In a Nutshell...
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Senior ML Engineer at American Express, architecting enterprise-scale multi-agent AI frameworks.
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Expert in using search algorithms (MCTS) and reinforcement learning to train and distill smaller, more efficient language models.
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Passionate about proving that smart orchestration and tool-use can outperform massive foundation models in real-world applications.
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Diverse experience from enterprise R&D to startups, focusing on production AI, model fine-tuning, and AI safety.
Experience
Leading enterprise-wide adoption of agentic AI systems and multi-agent frameworks. Primary driver of agentic AI strategy, presenting to 700+ attendees per session on best practices and implementation strategies.
Key Achievements:
- Architected enterprise multi-agent AI framework using LangGraph and MCP with $35M ARR impact
- Established company-wide standards for agentic AI: security protocols, evaluation metrics, tool-use patterns, and SLM post-training/distillation pipelines
- Implemented meshnet adoption bringing traditional APIs to distributed agent communication systems
Technologies:

Specialized in fine-tuning large language models and optimizing inference pipelines for production deployment. Achieved significant improvements in model performance and user satisfaction through advanced training techniques.
Key Achievements:
- Fine-tuned Mistral 7B and Mixtral 8x7B models achieving 94% user satisfaction using PPO reinforcement learning and supervised fine-tuning, compared to initial 65%
- Optimized inference pipelines with INT4-FP8 quantization techniques reducing latency by 60% across heterogeneous GPU hardware
- Implemented spherical interpolation model merging improving multilingual performance by 23% while maintaining base model capabilities
- Deployed production-ready transformers serving 100K+ daily queries with comprehensive monitoring and A/B testing infrastructure
Technologies:

Led technical direction for engineering team developing high-EQ conversational AI platform. Focused on cognitive-inspired agent architecture and emotional intelligence simulation.
Key Achievements:
- Led technical direction for 5-person engineering team, developing high-EQ conversational AI platform using multi-LLM architecture
- Engineered cognitive-inspired agent architecture for behavioral analysis and emotional intelligence simulation, with autonomous knowledge graph creation
- Employed use of task queues with celery and graph-based agentic systems to create parallel, real-time conversational processing
Technologies:
Built production conversational AI systems and implemented comprehensive monitoring across microservices architecture. Focused on scalable AI deployment and system observability.
Key Achievements:
- Built production conversational AI using BERT models, achieving 90% accuracy across 1M+ monthly interactions
- Implemented comprehensive APM monitoring across 100+ microservices using Splunk and OpenTelemetry
Technologies:

Conducted research on sentiment classification and cross-border threat detection using advanced machine learning techniques. Applied NLP and deep learning to process large-scale social media and news data.
Key Achievements:
- Enhanced SVM model accuracy from 79% to 94% through kernel optimization for sentiment classification and cross-border threat detection
- Applied NLP and deep learning techniques to aggregate and process news/social media data for US-Mexico-Canada supply chain assessment
Technologies:
Education & Certifications
Academic background and professional certifications in AI and machine learning

Masters in Computer Science (Machine Learning)
Georgia Institute of Technology
2025 - Present

Bachelors in Computing
Texas A&M University
2018 - 2022

Anthropic Bug Bounty Program
Anthropic
2024

Coursera AI Instructor
Coursera
2023
Technical Skills
LLMs & Deep Learning
AI/ML Engineering
Software Engineering
Research & Safety
© 2025 Manav Pandey. All rights reserved.